Frequently Asked Questions
Hearing, Balance, Tinnitus & Cochlear Implants
FAQ's
At Australian Hearing and Balance Centre, we understand that knowing where to start with a hearing, tinnitus or balance concern can sometimes be difficult.
You may be wondering whether you need a hearing test, whether hearing aids could help, why you are experiencing dizziness or tinnitus, or whether a cochlear implant could be an option.
Our experienced team of hearing care professional can provide comprehensive hearing, balance, tinnitus and cochlear implant services for adults and children.
Below are answers to some of the questions we are most commonly asked.
Appointments at
Australian Hearing and Balance Centre
How do I book a hearing test? You can contact Australian Hearing and Balance Centre to arrange an appointment. Our friendly team can discuss your concerns and help arrange the most appropriate appointment. What should I bring to my hearing appointment? If you have previous hearing test results, medical reports or information about your current hearing aids, bring these with you if possible. A list of medications and relevant medical history may also be useful. Can I bring someone with me to my hearing appointment? Absolutely. A family member, partner, friend or support person can be very helpful, particularly when discussing hearing difficulties and treatment options. Will my audiologist explain my hearing test results? Yes. We believe it is important that you understand your results. Your audiologist will explain what your hearing test shows, how it may affect your everyday communication and what options may be appropriate. What happens after a hearing test? The next step depends on your results and individual circumstances. You may simply be advised to monitor your hearing, or your audiologist may recommend hearing technology, further assessment, medical referral or other support. We will discuss your options with you so that you can make an informed decision.
When Should I Seek Urgent Medical Help?
What should I do if I suddenly lose hearing in one ear? Sudden hearing loss requires urgent medical assessment. If your hearing suddenly decreases, particularly in one ear, seek urgent medical attention rather than waiting for a routine hearing appointment. Sudden hearing loss can sometimes feel like a blocked ear, so it should not automatically be assumed to be caused by earwax. When is dizziness or vertigo an emergency? Seek urgent medical attention if dizziness or vertigo occurs with symptoms such as: Difficulty speaking Weakness or numbness Difficulty walking Double vision Severe headache Confusion Loss of coordination Other sudden neurological symptoms If you are concerned about your symptoms, seek medical advice. What should I do if I have sudden hearing loss and dizziness? Sudden hearing loss accompanied by dizziness requires prompt medical assessment. Do not wait for the symptoms to resolve or assume they are simply caused by earwax or an ear infection.
Still Have Questions About Your Hearing or Balance?
Every person's hearing and balance needs are different. If you cannot find the answer to your question here, our friendly team at Australian Hearing and Balance Centre is here to help. Whether you are looking for a hearing test, hearing aids, tinnitus support, balance assessment, vestibular rehabilitation or cochlear implant assessment, we can help you understand your options and decide on the next step. Contact Australian Hearing and Balance Centre to arrange an appointment.